Frequently Asked Questions?

1. How does the payment for the vehicle is done?
– The buyer pays to the seller via bank transfer.

2. May I transfer only 10% or 20% of the amount my car costs and to pay the additional amount of money at place when I arrive in Germany to pick up my car?
– Yes, you can. Usually the prepayment is between 10-20% of the total amount. Therefore, you have to carry with you the rest 80-90% of the money. Bear in mind that if you take a plane a fly to Germany you are not allowed to carry over 10 000 Euro with you.
3. Is the mileage shown on the dashboard of the car real in the advertisements from Germany?
– Yes, they are. In Germany it is forbidden by law to turn back the mileage of a car and everybody who tries to do that can be sued in a court. Additionally, if you are looking for a car with a full service history which can be proved and there are also the technical checks from previous years where the mileage gets recorded, then you certainly will buy a car with a real mileage.

4. How much does the transport of the car from Germany cost?
– It depends on the weight and sizes of the car and on the distance. Prices are given upon request and when all details are well known.

5. Will I get a discount if I order more then 1 car from you?
– Actually not. For me the time and efforts spend for 1 car are the same for the second.  It means that I have no economy of scale by getting more and more orders. In the services sector is like this.

6. How can I be sure that the money I transfer to the german seller will reach a real company or person, the real seller and I want be deceived?
– There are specific methods to check the authenticity of the car and of the seller. It is my responsibility to ensure a smooth process and to guarantee you a “no fail” deal.

7. Are you able to do a full car check (used car check) on the full teritorry of Germany?
– Yes, I cover the full territory of Germany. You only have to choose the car you want.

8. How much time will the delivery of the car to my front door take? 
– The delivery usually takes up to 3 calendar weeks.

9. How much time will the whole process of buying a vehicle take?
– Every single order is individual and specific by itself. It depends on supply with this used car, on the communication with the seller and his/her collaboration in order to make the process smooth, on the technical car check and the technical condition of the car. You’d better count with at least 1 month. For a very very seldom brand and make, I have had deals taking longer then 2-3 months because of the scarcity on the market and the high demand.

10. Which option to pick up – car transport, personal delivery or a delivery by you driving my car? 
– It depends on a lot of factors and calculations again:
а) The type of the vehicle – passanger car, bus, mini van, truck, with trailer or without new or old one.
б) The place of pick up – Is it hard to access? It is close to an airport? How lond is the distance to be traveled.
в) The time available – The personal delivery is much faster then the car transport by car carriage. The price of the personal delivery depends on the distance, the location of the vehicle, the price and the type of the fuel, the toll and road taxes. 
г) If I or a colleague of mine delivers you the vehicle, then you have to cover all costs related to the delivery (air plane tickets, other bus or train tickets, transit plates, food, drinks, accomodations, fuel cost and road taxes) + daily remuneration according to the price list. Make your own calculation if this option fully satisfies you.

11. If I as a customer quit from buying a car from Germany at a certain point of time, will you return the 150 Euro paid in advance?
– If we have gone through more then 3 advertisements, have discussed them and you just quit with no reason, then the prepaid comission could not be transferred back. Please take into consideration that our time and efforts also cost money.
If you quit before we have even started the process, then of course you will get your commission back.

12. In case I change my mind and choose another brand and type of a vehicle, will I have to pay your initial commission again? .
 – Yes, the commission has to be paid again. The brand, the make and the period of make and the budget have to be preliminary set up and fixed. If we start for example with Audi A6 but you change your mind and pick up VW Passat for example then this is an entire new order.
Second case: You have first chosen VW Golf IV, I have covered for you couple of advertisements, we have discussed the and you suddenly back up and decide that you will wait to save some more money to buy Golf V, then a second prepaid commission is to be paid. The same example is valid for all kinds of different brands and models from different manufacturing series with changed initial budget.

13. What does “VB” in the german advertisements mean?
– “VB” means “Verhandlungsbasis”. The translation is “price is under negotiation”.

14. What does “MwSt ausweisbar” in the german advertisements mean?
– “MwSt ausweisbar” means that the Value Added Tax is documentary traceable/proven and you have the option either to buy without VAT (netto Export) if you have a company VAT-registered in your own country or you have to buy with VAT (Brutto Price) if you are a private person or a non VAT-registered company.

15. How much time does the delivery of the vehicle take if you drive it for me to my front door?
– It depends on a lot of factors starting from the type of a vehicle – car, motorcycle, truck, bus, caravan, mobile home, etc:
а) In general passenger cars follow the restrictions on the roads for passenger cars, pay vignettes and toll taxes for passenger cars and cross borders at a different border section and wait less time then trucks and buses. In general a delivery from Western Europe to Eastern Europe takes 3 full days. The first day of travel, the flight by plane counts as well in those 3 days. The beginning of every working day is counted as a full working day because there is no 8 hours working day and the full workload depends on the driver’s decision and physical ability.
б) The heavy load vehicles from categories N1, N2, N3 watch out for the speed limits for their specific category, driving time (tachograph) if they exceed 3.5 Tonnes (N2, N3), pay road taxes and/or vignettes for their own category and cross borders as heavy weight, therefore there is more waiting time. There are a lot of unpredictable factors which can cause delays in the schedule.